CORONAVIRUS OFFICE POLICY UPDATE!!
March 30th, 2020
Effective immediately! Please be advised:
Governor Northam has issued new regulations regarding physician offices, and we have had to make changes to our current plan of action during this health crisis.
We will no longer be doing any well child checks, annual physicals or Medicare wellness visits in our office. We will also not be seeing patients for in-office follow-up visits for ongoing health issues until after the advisories are lifted. There will be no allergy testing or treatment in the office during this time. However, the office will still remain open and the need for a face-to-face visit will be determined on an individual basis.
All patients are able to schedule a telehealth visit with their provider should they have a need to do so, and if you already have a scheduled appointment, we will be calling you to ask if you would like to keep your appointment time with your provider, as a telehealth visit and we encourage you to do so. If you believe that you have the coronavirus (Covid-19), please contact our office and schedule an appointment for a telehealth visit for an evaluation.
We understand this may cause confusion and uncertainty in a time filled with lots of that already, and we apologize for the inconvenience as well. However, every patient interaction during this time requires the use of PPE (personal protective equipment), and we only have a limited supply and no idea when more will become available. Therefore these restrictions are required and must remain in place during this health crisis. This is necessary to protect our staff as well as our patients. Thank you for your understanding and cooperation. Please remember we are always here to answer any questions. Stay safe, Stay home! God bless you and your families!
This is the latest advisory from Oyster Point Family Practice regarding the Coronavirus, also known as COVID-19. In accordance with the White House, CDC, federal, state and local guidelines regarding the Coronavirus, we suggest, if you are feeling sick with any of the Coronavirus symptoms (fever, cough, shortness of breath, or cold symptoms), that you STAY HOME. Call us and we will walk you through the necessary steps to get you to the appropriate facility.
Additionally, we are also providing TeleMedicine, which will allow a patient to schedule a phone consultation with a provider if they do not wish to come into the office for any reason as a result of the social distancing and/or quarantining advisories.
Below are the revised procedures for coming to our office for a normally scheduled appointment.
In order to comply with the CDC's recommendations of social distancing, our lobby will be closed to the public. Upon arrival to the parking area outside our office please call our front desk at 873-2000 and let us know you have arrived. We will verify all of your information on the phone. When you are next to be seen, the office will call you back and ask you to come to the front door. You will be escorted back to an exam room by one of our staff members.
As your Primary Care Provider, it is our intention to provide you, our patient, with the best medical care and information available regarding this virus and we will do so. However, advisories, information and treatment plans for the Coronavirus are constantly evolving and require us to update our policies and procedures as well. With that in mind, we would appreciate your patience and understanding as we may have changes to our office's response plan quite frequently, if needed.
We will make every effort to keep you informed of these changes as they occur. Please stay informed and up-to-date by following us on our social media pages and our website, as these sites will be updated with the latest information. Most of all, please follow all federal, state and local health advisories to help prevent the spread of infection and WASH YOUR HANDS!!
Please know that we are always here for you if you have questions or concerns regarding the Coronavirus and thank you for your cooperation.
May God Bless You,
The Providers & Staff of Oyster Point Family Practice
You can reach us by phone Monday through Friday 8:30 AM -4:30PM.
Our doors are open between the following hours:
Monday - 8:00AM - 5:30PM
Tuesday - 8:00AM - 6:00PM
Wednesday - 8:00AM - 6:00PM
Thursday - 8:00AM - 6:00PM
Friday - 8:00AM - 5:30PM
Saturday - Closed
Sunday - Closed
Our phones are turned off between 12:55PM - 2:00PM and then again after 4:30PM.
Just a friendly reminder about the Office No-Show Policy...
All appointments should be cancelled at least 24 hours in advance of appointment time. If you do not cancel appointment prior to scheduled appointment time you do not come to your appointment, a no-show fee of $40 will be added to your account. If you are a New Patient and you do not cancel your appointment nor show up for your appointment, we will be unable to reschedule you. There are two ways to cancel an appointment - by telephone during office hours at 873-2000 or after hours, you may leave a message at
223-4091. Thank you for your adherence to this policy.
We are a family practice treating infants to seniors. In addition to managing acute and chronic medical and psychological problems, we perform a wide variety of minor office surgeries, well and sick child care and problem-oriented gynecology.
We specialize in the efficient outpatient care of many medical conditions.
We are a family practice that focuses on people, not just diseases. Keeping you healthy is our mission.
A Biblical worldview influences all that we do.
Our physician, nurse practitioner and physician assistant are available in the office, or on call 24 hours a day, 7 days a week.